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Our Customers

Existing Customers

myCoke Digital Ordering Capabilities

Place your product orders & equipment service support needs online at my-Coke.com:

  • Available anytime, anywhere, on any device and in multiple languages!
  • Get your order history for the last 2 years
  • Use the Order Builder to make ordering even faster
  • Access tips and tools to help you grow your beverage sales
  • Speak to a live chat agent at the click of a button.

World-Class Agent support by phone or online chat:

Our agents are equipped to answer your phone calls and chat requests so you can be sure of the same world class service regardless of how you reach out to us. Click to chat or call us to:

  • Add a new outlet
  • Update your address, phone number or business hours of operation
  • Place your order delivery, equipment service or repair requests
  • Find out anything and everything about our refreshing products.
Login to my-Coke.com Today!
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Need Support? Our World-Class Team of Agents are here to help!

Monday-Friday / 7am-8pm EST at 1-800-218-2653

The Customer Sales Solutions Centre can support you with the following:

  • Placing an Order
  • Equipment Support
  • ETA on Equipment Delivery/Pickup
  • Payment Portal Inquiries and assistance to register
  • Support with my-Coke.com profile creation
  • Assistance with placing a myCoke order
  • ETA on Service Repair
  • ETA on Delivery
  • Payment Type Changes
  • Overcharges
  • Invoice Corrections
  • Invoice Copies
  • Updating customer profile (email, phone #, address, delivery time windows)
  • New Business Opportunities (including Full-Service Vending)

Electronic Data Interchange Capabilities

Electronic Data Interchange (EDI) is the exchange of business documents between trading partners using standard format. The most common traded business documents are Purchase Orders (850), Advance Shipment Notice (856) and Invoices (810). Documents are transferred across platforms by way of EDI systems and translator, to convert the source text file into an industry standard that can be traded and translated by the receiver to their own formatted text file.

Interested in learning more about our EDI capabilities? Email us at edisupport@cokecanada.com.

Coke Canada Bottling EDI

Reduce Costs by Leveraging EDI Solutions

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Improve data speed and accuracy.

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Accelerate operational efficiencies.

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Enhance business partnerships.

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Increase return on investment.

Additional Resources

Did you know we offer a wide portfolio of products? Learn more here.

Are you looking for Equipment specific details? Click below to find out more information.

Learn more about our Equipment
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