myCoke Digital Ordering Capabilities

Place your product orders & equipment service support needs online at my-Coke.com:

Available anytime, anywhere, on any device and in multiple languages!
Get your order history for the last 2 years
Use the Order Builder to make ordering even faster
Access tips and tools to help you grow your beverage sales
Speak to a live chat agent at the click of a button.

World-Class Agent support by phone or online chat:

Our agents are equipped to answer your phone calls and chat requests so you can be sure of the same world class service regardless of how you reach out to us. Click to chat or call us to:

Add a new outlet
Update your address, phone number or business hours of operation
Place your order delivery, equipment service or repair requests
Find out anything and everything about our refreshing products.

Need Support? Our World-Class Team of Agents are here to help!

Monday-Friday / 7am-8pm EST at 1-800-218-2653

The Customer Sales Solutions Centre can support you with the following:

Placing an Order
Equipment Support
ETA on Equipment Delivery/Pickup
Payment Portal Inquiries and assistance to register
Support with my-Coke.com profile creation
Assistance with placing a myCoke order
ETA on Service Repair
ETA on Delivery
Payment Type Changes
Overcharges
Invoice Corrections
Invoice Copies
Updating customer profile (email, phone #, address, delivery time windows)
New Business Opportunities (including Full-Service Vending)

Electronic Data Interchange Capabilities

Electronic Data Interchange (EDI) is the exchange of business documents between trading partners using standard format. The most common traded business documents are Purchase Orders (850), Advance Shipment Notice (856) and Invoices (810). Documents are transferred across platforms by way of EDI systems and translator, to convert the source text file into an industry standard that can be traded and translated by the receiver to their own formatted text file.

Interested in learning more about our EDI capabilities? Email us at edisupport@cokecanada.com.